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Back Terms of Service
  • Sale
  • Autumn / Winter 2025
  • Suits
  • Clothing
  • Accessories

Terms of Service

§ 1 Scope of application, customer information

The following general terms and conditions (GTC) govern the contractual relationship between Kaiser Bekleidungs GmbH and consumers who purchase goods through our shop. The contract language is German.


§ 2 Conclusion of contract

(1) The offers on the Internet represent a non-binding invitation to you to order goods.

(2) You can place one or more products in the shopping cart. During the ordering process, you enter your data and preferences regarding payment method, delivery terms, etc. Only by clicking on the order button do you submit a binding offer to conclude a purchase contract.

(3) We are entitled to accept your offer within 1 working day by sending an order confirmation by email. After the fruitless expiry of the period specified in sentence 1, your offer is deemed rejected, i.e. you are no longer bound by your offer.


§ 3 Customer information: Storage of the contract text

We will store your order with details of the contract concluded (e.g., type of product, price, etc.). We will send you the General Terms and Conditions, but you can also access them at any time after conclusion of the contract via our website. As a registered customer, you can access your past orders via the customer login area (My Account).


§ 4 Customer information: Correction notice

You can correct your entries at any time before submitting your order by using the delete key. We will inform you about further correction options during the ordering process. You can also terminate the ordering process completely at any time by closing the browser window.


§ 5 Retention of title

The purchased item remains our property until full payment has been received.


§ 6 Statutory liability for defects

Statutory liability for defects applies to our goods.


§ 7 Consumer information: Non-participation in dispute resolution proceedings

We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.

Customer service

Support and Consulting under: customerservice@benvenuto.de
Monday - Thursday
09:00-17.00
Friday
09-14.30

Or via our contact form.
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