Accessibility information

Below, we provide information on how our digital offering at benvenuto.eu can be used by people with limitations and disabilities.

Applicable requirements

The accessibility requirements for services are based on the Accessibility Enhancement Act (BFSG), in particular § 14 BFSG in conjunction with § 3 (1) BFSG, as well as the Ordinance on the Accessibility Enhancement Act (BFSGV) and EU Directive (EU) 2019/882. Services are accessible if they can be found, accessed, and used by people with disabilities in the usual way, without particular difficulty and, in principle, without assistance from others.

Status of compliance with requirements

The website is currently partially accessible. We are actively working to further improve accessibility and remove existing barriers.

Non-accessible content

Currently, the following content may not be fully accessible:

• On the product detail pages, the desired color and size cannot be selected using the keyboard.

We plan to resolve this issue by October 31, 2025.

Feedback and contact

If you notice any barriers on our website or need content in a more accessible form, please contact us by email: customerservice@benvenuto.de.

We welcome any suggestions for improvement.

Enforcement procedure

If you do not receive a satisfactory response to your request, you can contact the arbitration board: BGG Arbitration Board

at the Federal Government Commissioner for Matters relating to Disabled Persons

Mauerstraße 53, 10117 Berlin, Germany

Web: www.schlichtungsstelle-bgg.de